Maxwell Troubleshooting

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==Why do my measurements end up being all black?==
==Why do my measurements end up being all black?==
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[[File:Commas.png|right|example of a measurement file with commas as decimal points.]]
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[[File:Commas.png|right|300px|example of a measurement file with commas as decimal points.]]
''I have successfully used ColorShuttle to measure my targets and saw that it passed my pass/fail test.  All is fine until I go look at my track in Maxwell and see that all the patches measure black (0, 0, 0) in Maxwell online.  The files I upload from another computer work fine.''
''I have successfully used ColorShuttle to measure my targets and saw that it passed my pass/fail test.  All is fine until I go look at my track in Maxwell and see that all the patches measure black (0, 0, 0) in Maxwell online.  The files I upload from another computer work fine.''

Revision as of 20:41, 10 May 2012

Trend Report says "No Data Available"

"No data available"

When I run a Trend Report, why does Maxwell say "No Data Available" when I have several measurements uploaded?

Possible solutions

Run through the procedure for "Creating Metrics for a Track."

Why do my measurements end up being all black?

example of a measurement file with commas as decimal points.

I have successfully used ColorShuttle to measure my targets and saw that it passed my pass/fail test. All is fine until I go look at my track in Maxwell and see that all the patches measure black (0, 0, 0) in Maxwell online. The files I upload from another computer work fine.

Possible Solutions
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