ColorThink Pro - Common Questions

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Here is a collection of the more popular questions that are asked concerning ColorThink Pro.


The image's selected colors do not convert

Use as Primary Data Source

When adding an image to a worksheet, I extracted all unique colors, then graphed the list. Everything good so far, but when I select 'vectors' and choose an ICC profile, the graph displays nothing. Is this a bug, or am I misunderstanding something?


This issue stems from how the Worksheet handles conversions. When a profile is added to an image with selected colors, only the image data is converted by the profile. The selected color list is left alone.

For what you are trying to do, the solution is easy. After making your selected colors list, choose "Use as Primary Data Source" in the 1st column's color list PRIOR to applying profiles or graphing, and the color numbers will be converted correctly.

Why won't the Grapher graph my Device Link profile?

With a device link profile, there is technically no gamut because DL's represent a direct connection between color spaces. However, you can use ColorThink Pro to view the results of a device link profile:

Why can't I find all the windows I should have in ColorThink Pro

Individual window placement (like on a second monitor) is saved in the "preferences" file in your computer. The easiest way to resolve this is to delete your preferences file and create it afresh. NOTE: You will be asked to enter in your ColorThink username and serial number, so make sure you have this information before you start.

1. Make sure ColorThink is closed (not running)
2. Find the preferences file:

  • Mac: Mac HD>(user)>Library>Preferences> Chromix ColorThink>Chromix ColorThink2 Pro Prefs
  • Windows: C:\Users\<user>\AppData\Roaming\CHROMiX\ColorThink\Chromix ColorThink2 Pro Prefs

3. Delete the prefs file
4. Start the app again
5. Enter in your username and serial number.

Your window sizes and locations will all be reset to their placements when the app was first launched.

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